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Buy the time you read the September addition of IFMA Austin News, you’ll have received your copy of
the IFMA Austin Annual Survey. Please take the time to review each item and answer honestly. It is
only through your input that we can better our chapter and address issues that concerned you, the
members. You’re responses are used to determine educational direction, program focus and other issues
such as community involvement and communication sources. The 1998 Executive Committee encourages
you to speak out! Thanks for your support! Joe |
Gear Up for World Workplace 1998 by Amy Bowman
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World Class restaurants, museums, live music... all the things Austinites love. Add an opportunity to enhance and continue your facilities management education through a variety of courses, plus a cutting edge trade show and you have World Workplace ‘98 in Chicago, October 17-21. By now, each of you should have received registration information (hopefully decided to attend!). Traditionally, the Austin IFMA Chapter takes advantage of this opportunity to network, socialize and show a visible chapter presence during the event. WHY STOP NOW? If you plan to attend any or all of World Workplace ‘98, be sure to contact me, Amy Bowman with any questions, as well as your pertinent information: arrival and departure dates, hotel specific event plans, foundation gala/awards banquet, CFM exam, booth exhibition and session presentation. Be sure to include your local phone and fax numbers as well as current mailing address. Prior to departure, you will be informed of any planned chapter activities during the event. Banquet tickets must be turned in for table assignments upon arrival in Chicago. In order to sit together as a chapter, all tickets must be exchanged at the same time. Make arrangements to get your tickets to me by Thursday October 15th , so I can secure a good table at registration on Saturday. You can reach me by phone at 453-7391 ext. 106, fax 458-2390, or e-mail at ajbowman@hotmail.com. Don’t miss out on this once a year opportunity. Hope to see you there! |
Personal
Growth
a series of non-facilities management skills that make better FM's
360 Degree Feedback
(Part Two of a Four Part Series)
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What do you when you look in the mirror? Not yourself, but your preferred image of your self? Is that really how others see you? How can you improve your performance if you think you are OK already? Only feedback from others can reveal the true impact you make on people. Even though the thought of feedback can be scary, it is much better than the alternative of remaining in the dark. Most managers are surprised by the amount of positive feedback they actual get. However many managers are stricken by low self esteem which leads to fear. If you avoid feedback, you cannot learn, the equivalent of sticking your head in the sand. A well defined 360 degree feedback process will help you attain realistic feedback... here are some tips. Feed back questionnaires must be filled in anonymously by various types of colleagues, subordinates and other stake holders. Good questionnaires should include questions that are relevant to your culture and goals rather than off the shelf, what do you like and dislike type of questions. Allow space for comments and anecdotes. Avoid "Good" and "Bad" expletives and any numbering or rating devices. Remember what you are after is information you can use to improve. Most importantly, do not avoid negative feedback. Look for it... encourage it if you must. For if your fellow employees are not sharing with you, the short comings of your management style, be assured they are sharing with others... behind your back. Your abilities as a coach and manager may depend on feedback... face it head on. |
"Can't We All Just Get Along?"
An Open Office Survival Guide
By Christine MacLean
In an office where there are few walls... and even fewer secrets... good intentions aren't good enough.Anyone who sits in a cubicle... and roughly 40 million of us do... knows that being polite in an open office is not easy. In the three decades that cubicles have been around, few universal rules for behavior in the open office have evolved. As a result we improvise. Daily we make decisions about eating at our desk, playing music, interrupting a coworker, using a speakerphone and picking up the newspaper (for a file) from an office mates desk. The irony of the open office is that it sometimes does its job too well... it facilitates communication to such an extent that those chance meetings and overheard conversations can drive us to distraction. It is inevitable that your co-workers will annoy you and that you will annoy them. And while you may not all love one another, it is possible to get along. How you handle certain situations will depend on whether your group is friendly and relaxed or reserved and rigid. In general, however, good neighbors use the following techniques. If you see someone working several workstations away, but aren’t sure whether or not she’s available, call her on the phone. If the phone is forwarded, she is probably trying to concentrate. When tempted to join an informal meeting, ask yourself these questions: Is this any of my business? Can I make a meaningful contribution? Don't cut through offices. Use corridors or established aisles. Remember that others can hear your phone conversations. Be considerate and keep your voice down. When you see something you'd like to look at or use on a coworkers desk, ask yourself, "Would I borrow this without permission if my coworker had an enclosed office?" This answer is also dependent on whether or not you have a friendly relationship with the person. If the answer is yes to both questions, remember to return what you borrow. If someone has been standing in your office talking to you for more than a few minutes, suggest moving to a meeting room or break room. Don’t use anything that might be disruptive (e.g., a speaker phone or radio) without asking others if it will bother them. In buildings that are so open that sound travels between departments, this may mean asking people outside your department as well as those you sit next to. Don’t call out to coworkers who are several workstations away. Instead, walk to the person's office if you want to speak to him. A simple way of fostering cooperation is to get to know those around you. If you understand what coworkers do and who they are, they are much more willing to try to accommodate you than if you are simply a faceless body on the other side of a panel who is bent on interfering with their privacy.
Best tip of all... leave this article on their desk... and pray they read it!
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| Chris Currens | Director of Facilities, Texas State Preservation Board |
| Steve Morgan | Account Executive, Interface Flooring |
| Michael Walker | AIA-Director of Facilities, National Instruments Corporation |