At the sign-in table, members could pick up their 2002
IFMA-Austin Member Directory. If you didn't get yours, Nancy Barooty
might have a few at the social on June 27th. Charles Carpenter provided a
superior booklet that highlighted the 2002 Golf Tournament sponsors and winners.

July Roessner opened her last meeting as President. She
was very happy to be of service to the community. She had fun and really
enjoyed it. She offered thanks to Charles for doing an outstanding
job on the golf tournament. He and his team raised a lot of money for
Hospice and for our chapter. She thanked Nancy for putting together
the member directory which allowed the chapter to support 50% of the cost of the
Christmas party.
Judy introduced or announced the new slate of officers.
President: Linda Delmas of Furniture
Marketing Group
Vice President: Sharon Henson of National
Instruments
Treasurer: Charles Carpenter of First
American Flood Data Services
Secretary: Glenda Stubbs of Trilogy
Programs: Mary Duke of Millwood
Brown Intelliquest
Programs: Mary Starr of Sulzer
Carbomedics
Social Chairman: Julie Sheaffer of
Technical Furniture Resources
Newsletter: Priscilla Dannemiller of AIM
Management Group
Membership: Nancy Barrody of Interior
Resources
Webmaster: J. Robert Howard of FACServices
Sharon Henson asked if purchasing was a 4 letter word
in your organization. She said they only got it her way until Pam Godfrey joined
National Instruments 3 years ago. Then things changed. Pam brings
value to the table.
Pam Godfrey
on Writing Successful Request for Bids-
An RFB is the formal beginning to supply selection. It defines who, what,
where, when, why, and how much. It provides suppliers with
execution requirements. How successful you are will determine how many questions
are left over. Everyone has a style so there is no one right answer, but you
don't want just a quote.
Executive Summary: You should begin with a one sheet overview. It should tell
who you are,
the purpose, pre-bid requirements, a due date, and supplier qualifications.
The heart of the RFP is the business requirements. You would like to know
if the bidder is private or public and it's years of operation. Ask for financials.
Even if it is public company, they should provide sufficient information
to confirm their strength and staying power. Get account team resumes and
client references. Determine their after sale support and
services. What is their capability?
Provide good specifications. Details are so import like square feet,
products, quantities, staffing, testing, quality control, alternatives,
electrical, ventilation requirements, weight, frequency, hazmet, and special
company rules.
Pricing: The total cost is obviously important, but you need the details for
comparison. Get details for labor, material, freight, travel &
expenses, currency rates, taxes, permits, future prices, by building, quantity
breaks, minimum order, and stocking programs.
Contents: Identify the terms and conditions, FOB your dock or theirs, warranty
(labor included?), rework rules, repair options, replacement and scrap
procedures, clean-up and property damage rules. Remember, everything is negotiable.
It doesn't hurt to ask.
Additional Requirements: Support and maintenance could be a big
deal. What about upgrades and service calls. Ask what are their
bench marks where they stand out. What out-of-the box ideas do they have.
Possible attachments: Drawings, specs, photo's, supplies, survey,
schedule, sample contract, spreadsheets, pricing response, reference request,
statement of work, letter of acknowledgement, Non-disclosure agreement.
For an Equipment RFP, you might have a catalog or custom specification,
conformance to government regulations, maintenance, warranty, positioning,
training & manuals, spare parts & locations, electrical and ventilation
requirements, pay terms, FOB.
For a Service RFP, include duties & responsibilities, staffing requirements,
subcontractor rules, insurance, certification, uniforms, equipment service
hours, square feet, record keeping, supervision, frequencies by location, by
area.
A software RFP might include software, hardware, maintenance support,
implementation, man-hours and schedule, travel & expenses, system
integration, training, consulting, tech manuals, duplications, system
enhancements, and who has the backups.
Bid your contracts for 1 to 3 years. It takes time to do it right.
Plan ahead for the larger contracts and plan it so all don't come due at the
same time.
There was a good discussion after Pam finished speaking. Someone said you
should always be looking for long term relationships. The more work you do
on the RFP, the better you are able to defend not accepting the lowest bidder.
"This may not be the end, it may not be the beginning of the end, but it
is the end of the beginning." Winston Churchill
Veronica Bailey jumped up at the end of the meeting and
presented a special award to Judy for being an outstanding President. She
will be remember for providing the Step education program during a time of rapid
growth. She went that extra mile and gave 150%.
Julie Sheaffer
told everyone it was time to be social again. The next event will be 27 July
at the Iguana Grill. Details on the web.
J. Robert Howard
FACServices