The IFMA Austin News
April 1999 abridged
Jayne
Mortensen

IFMA-Austin Association


IFMA America`s #1 City For Business!
Fortune Magazine

 


Robert Fernandez

March Meeting on Recycling.

I've never been so worried in my life.  The main reason that I go to IFMA meetings is to avoid the baloney sandwich that I usually eat for lunch.   At this months meeting on recycling, I had eaten the great salad, eaten most of the bread (since I was close and everyone else was listening), had some slices of cheese (it was really to far away to make a meal of it), when I became a little worried that there wasn't going to be a main course.   While Robert was talking, I was nibbling on the cheesecake when I started to count the silverware. Yes, there was an unused fork, yes; there were fixens for baked potatoes.   There was still hope, although it was ten minutes past high noon, when Bob Payne asked us if we were hungry.   He must have seen the servers coming.   They sure were a welcome sight.   The baked salmon steak was delicious, and when you fill up that baked potato with chives, butter, sour cream, and cheese, it makes it tough to push away from the table.   I love the San Francisco Steak House! House!

Ah yes, the meeting.   Well, if you were there, you heard Bob Fernandez talk about the new city ordinance 981022-P that requires businesses with over 100 employees to have a recycling plan.   (Use that number in your conversation next week.) You also heard from two of our members who can provide that service and the paper work to go with it.   Visit the city's Solid Waste Services web site.

If you didn't attend, contact Bob Fernandez, at 499-2723, Christy Anderson (Balcones Recycling) at 472-6200, or Sam Beneski (Greater Austin Security Shredding) at 328-4429 for all your questions about recycling aluminum/tin/steel cans, glass bottles, newspaper, office paper, plastic containers, and corrugated cardboard.   Avoid phone tag and use one of these emails: Bob , Christy, or Sam.   As a side note, they didn't make tin cans; they were steel cans with a tin coating.   I don't know why the British call them tins.

by J.R. Howard


By Rick Packham

Recognize any of these names?
Clean Cut
Office Pavilion
RE: Source
The Trane Company
CEI
Tellabs
KD, Inc.
Flynn Construcion
Move Solutions
Lee's Carpets
AFS
SAS Institute
You too...can be in this terrific company.  
How do you do it?  

Sponsor the 1999 IFMA Golf Tournament! With only 10 days left and counting down... not only do we have all these wonderful sponsors, but a total of 46 golfers have signed up as well.

IS THAT ENOUGH?  
NO!
Why don`t you give yourself that treat you deserve and join us on Tuesday, April 6th.

River Place Country Club is located at 4207 River Place Blvd.  Near the intersection of Hwy 620 and Ranch Road 2222 in Austin.  

How do you sign up?   You might be asking.  Just call Rick Packham at 416-8822 for reservations. The format is a 4-person scramble that is handicapped using all players. Pairings may register individually, as partners or as teams.  

Registration and driving range will open at noon and the shotgun start will be promptly at 2:00 p.m.  

So you don't play golf...or you don't play golf well...no problem!   There is will a lot of fun and FOOD!   Immediately following the tournament, an hor d' oeuvres buffet will be served.

Please join us!

Golf Sponsor Deserves Unique Recognition


Professional Janitorial Service, and MG COX their president has donated $1500.00 to the 1999 IFMA-Austin Golf Tournament, establishing a new category of CORPORATE sponsorship.

Other ways for you to sponsor include, golf hole, food, prizes and beverage carts.   Sponsorship comes with (1) free tourney fee and great publicity and recognition...like our new friend, MG Cox!   Ask your favorite client, your boss or your most deserving employee to get out of the facility for a beautiful Austin spring round of golf.

Don't miss this opportunity, Don't miss the fun!

On Your Secretary's Desk


Our March 3rd meeting was called to order by Ed Garcia, President and began with a review and approval of 1999 budget.   Mike Leach, Treasurer led the discussion., outlining plans to align our budget with IFMA national making the fiscal year July, 1 to June 31.

The golf tournament was the hot topic, with discussions lead by Janice Deer, Golf Committee Member.   Sponsors are needed and will be priority one.   Nell Ebright, Education Chair is putting together and drumming up interest for CFM review, Best Practices Forum and a "Facility Management Awareness" pamplet to help market the organization of IFMA and promote facility management throughout Austin (see Nell's article "Up On My Soapbox, page 3).   Applause was had for JoAn Reames, Membership Chair and Tom Cagley , Community Involvement Chair for their success in recruiting committee members for their for respective committees.   JoAn is looking targeting the top 20 employers in Austin, to keep our membership growing with professional members.   Tom announced that in addition to Habitat for Humanity, our community involvement will continue benefiting LifeWorks.

Bob Payne wrapped up the meeting outlining the entire program lineup for 1999.   He's looking for input and a possible alternate location for the annual Holiday party.   Please be sure to check out Bob's article on Programs 101.   The meeting was adjorned until April 1, where the Executive Committee will meet at Condea Vista.   Bluebonnets will be at their best for a Hill Country luncheon.

I look forward to seeing you at the Golf Tournament!  
Judy Balli, Secretary

IFMA FUN FACTS:

88% of IFMA-Austin have email address'.
We can blame cube-world on one man...who invented systems furniture... Robert Probst.

Your Name Here!

Advertise in the IFMA-Austin News
Contact Jayne Mortensen at 472-7300, 177

Job Postings


Texas Worker's Compensation Insurance Fund

Facilities Assistant II

This position coordinates all property mgt.  Issues, directs and assists construction, reconfigurations and relocation projects.   Coordinates payment of invoices for rent, parking and vendor services.   This dynamic, customer service professional can contact Monica Pankau at 512-404-7646.

Office Pavilion Facility Services Group

Project Manager

This person coordinates client centered facility services including design, space planning, electrical, communications, move management, reconfigurations, warehousing and inventory programs.   This solution centered individual can contact: Jayne Mortensen at 512-472-7300 x177.

Dell Computer

Building Operations Support

This position is available immediately as a temporary position that will be permanent after a satisfactory 90 day review.   This individual will assist in building operational tasks, including warehousing-receiving, mailroom, conference room set up as well as maintaining records and receiving materials.   Please contact Mike Leach at 512-728-1905 with inquires.

IFMA National Leadership Conference


by Ed Garcia
Your executive committee really do take their job seriously and strive to be the best.   To improve their skills, seven members from IFMA-Austin attended the 1999 Leadership Conference in Houston.   The Interface Companies were the sponsors and I personally want to express my appreciation for the excellent job they did conducting the conference professionally. The Conference is held annually in Houston (IFMA National Headquarters) to train and provide networking, strategic planning as well as national exposure and chapter administration instruction.   The discussion "Stepping Up Your Negotiating Skills" by Guy Cubana illustrated various methods to assess your present level of effectiveness as well as understanding your opponent.   Effective negotiations can be summed up in four words; Information, Knowledge, Power and Control.  One of the things I took away from Mr.  Cubana's presentation was, "If you don't like the feedback your getting...change your approach." "Sanity and Leadership" by William Kerley was an excellent presentation as well.   He guided the attendee's through one key, "learn to control your state of mind by the questions you ask...simple but effective guidance for living the life you want and wanting the life you live.   Additional programs were held on Data Management, Strategic Planning, Meeting Planning and Treasury. The tough part of the conference was trying to be all places all the time.   We split up to make sure the chapter had at least one representative at each session.   The meeting closed with a presentation by Ray Anderson, CEO of Interface.   Mr.  Andersons address was very thought provoking and made each of us consider our responsibility to the environment and the earth we live on.   All of us gained new friendships, knowledge and a renewed sense of chapter direction. Getting involved in IFMA has many rewards, this developmental experience is just one of them.   Please consider this door open for all IFMA members, all you have to do is get involved., join committees and start learning! I look forward to seeing you all at the 1999 Annual IFMA Golf Tournament at River Place Country Club.   Our success last year was phenomenal and we are looking to make 1999 an unforgettable year for golf.   Come join the fun and get started in your development through IFMA-Austin. Ed Garcia is facility manager at CONDEA-Vista and President of IFMA-Austin.   Daylight Savings Time Begins Sunday, April 4th. Spring Forward!!!

Get Involved!


Be a part of Austin's Community Involvement Commitee

Contact Tom Cagley at 447-8065

May's Program

CEI Housekeeping Contracts
"How to avoid making outsourcing mistakes"
Thursday, May 13th
Old San Francisco Steak House

Program Review


by J.R.  Howard
I've never been so worried in my life.   The main reason that I go to IFMA meetings is to avoid the baloney sandwich that I usually eat for lunch.   At March's meeting on recycling, I had eaten the great salad, eaten most of the bread (since I was close and everyone else was listening), and had some slices of cheese (it was really to far away to a make of meal of it), when I became a little worried that there wasn't going to be a main course.

While Robert (Robert Hernandez) was talking, I was nibbling on the cheesecake.   Then I started to count the silverware.  Yes, there was an unused fork, yes; there were fixens for baked potatoes.   There was still hope, although it was ten minutes past high noon, when Bob Payne asked us if we were hungry.   He must have seen the servers coming.   They sure were a welcome sight.   The baked salmon steak was delicious and when you fill up that bake potato with chives, butter, sour cream and cheese, it makes it tough to push away from the table.   I love the San Francisco Steak House!  

Ah yes, the meeting.   Well, if you were there, you heard Bob F.  talk about the new city ordinance 981022-P that requires business' with over 100 employees to have a recycling plan.  (Use that number in your conversation next week.) You also heard from two of our members who can provide recycling services and the paperwork that goes with it.   Vist their Solid Waste Services web site.

If you didn't attend, contact Bob Fernandez at 499-2723, Christy Anderson (Balcones Recycling) at 472-6200 or Sam Beneski (Greater Austin Security Shredding) at 328-4429 for all your questions about recycling aluminum/tin/steel cans, glass bottles, newspaper, office paper, plastic containers and corrugated cardboard.   Avoid phone tag and email Bob, Christy, or Sam.

As a side note, they didn't make tin cans; they were steel cans with a tin coating.   I don't know why the British call them tins.

J.R. Howard is Facility Manager at Commemorative Brands, Inc.

Watch Dog



Elevator vandalism has been reported in key office towers of Downtown-Austin.   Property managers and respective building security officers have informed BOMA-Austin, to be aware that elevators that connect ground floor and lobby suites have been vandalized, and others may be future targets.  Investigations are still being conducted, and suspects have been identified

UP ON MY SOAP BOX


by Nell Ebright
Just what is a (FM) facility manager?   A FM is involved in coordinating all the details related to planning, designing and managing complex facilities, including systems, equipment, furniture and people.   A FM is a Jack of all trades, a juggler of many duties and a wearer of many hats.   They must understand the principles of business administration, architecture, engineering and behavior.   To perform all of these duties in just one day requires knowledge and finesse.  

By the time many have arrived at work, today's FM has dealt with leaky plumbing, HVAC problems, grounds-keeping issues and made sure a planned move is underway to name a few challenges facing them daily.  

Facility professionals must be equipped with a tremendous amount of knowledge and the ability to cope with and solve a multitude of complex problems and challenges.   Their numerous job responsibilities can be categorized into the following major functions:

  • Facility strategic and tactical planning
  • Facility financial forecasting and budgeting
  • Real Estate procurement, leasing and disposal
  • Procurement of furnishings, equipment and outside facility services
  • Facility construction, renovation and relocation
  • Health, safety and security
  • Environmental issues
  • Development of corporate facility policies and procedures
  • Quality management, including benchmarking and best practices
  • Architecture and engineering, planning and design
  • Space planning and management
  • Building operations, maintenance and engineering
  • Supervision of business services
  • Telecommunications
  • Code compliance
Most people don't think of the above kinds of responsibilities when they think of facility management.   Traditionally, managing a facility was only associated with operations and maintenance duties.   Today however as vast array of responsibilities have come to be associated with a facility management position.   The impact on a company's bottom line isn't the only thing a FM considers, however.   FM's have witnessed an increase in their responsibilities for providing a safe and effective workplace for employees.   For example, FM's have instituted programs for better building air quality.   Expanded knowledge of violence in the workplace has prompted FM's to upgrade building security measures.   The passage of the Americans With Disabilities Act in 1994 has compelled FM's to come up with innovative ways to make workspaces more accessible to people with disabilities.

IFMA exists to provide professionals in all elements of facilities management with state of the art ideas and up to date industry information.   Let's support it and use it!

Nell Ebright is Facilities Manager at Dell Compute

Programs 101


By Bob Payne
So, how do you guys like the Old San Francisio Steak House?   ?   Is that a great meeting place or what?   Of course at our March meeting they fed us a bit late but that was an unusual circumstance.   In the past, they have been exceptionally responsive with great service and I suspect we won't be disappointed again.   But, for $15.00 per head, they put out some pretty good food!

We are making a few changes in the way we conduct our meetings, especially the part about signing in and paying for your meals.   We currently spend the first half hour in line just waiting to sign in, pay, and get a name tag.   In the future, we will just go in, sit down, THEN sign in and pay for our meals.   Here is how it will work: Each place setting will have a bright yellow program card in front of it.   The card will center folded (like a tent) and have a blank name tag and a blank receipt attached to it.   The card will also have a guest/member status on it.   You will be asked to fill out the card, make your own name tag, fill out your own receipt (if you need one) and attach your MONEY to the card where indicated. One of us will be around during the meeting collecting these cards while you eat and enjoy one another's company.   It is important that you put your name on the card, so we know who paid, also if your IFMA Directory listing has changed, please add the change to your card, or attach your business card to the tent.

Here's the key to making this work!   When you sit down, please fill out the card immediately and attach your money to it.   If at all possible, please have correct change.   We will no longer be able to charge meals on credit cards of any kind.   If you want us to bill you for the meal, you will need to put your billing address on the card and be prepared to pay and extra $3.00 for processing and handling.

Thanks for your participation and understanding, as we try to present the best programs in the most trouble fee method possible.

Bob Payne is facility manager at SAS Institute and Programs Chairperson.

Newsletter News


This edition of the IFMA-Austin News is the second of three editions that will be faxed or emailed to the IFMA-Austin membership.   Through unanimous support of the 1999 Executive Committee, this 3-month trial distribution is being evaluated.   Typesetting, publication and administration of IFMA-Austin News currently costs the membership nearly $6000 annually, and recently have learned that costs are rising.   "Faxing or emailing the newsletter is just a natural progression to members relying on the IFMA-Austin website as a source of information, and it is great to get it earlier," said one IFMA-Austin member after last months edition was received via fax transmission.   If you have comments regarding this publication change, please call Jayne Mortensen at 472-7300 email.

The great Chinese military strategist wrote "The Art of War" , here are some of Sun-Tzu's strategies you can employ in your daily war of facilities management.

  • Don't start what you shouldn't begin.
  • The impossible is impossible.
  • Attack what isn't defended.
  • If you can't attack, defend.
  • Don't attack a tank with a peashooter.
  • Illusion creates confusion.
  • Do what they don't expect.
  • The unprepared can be defeated.
  • The unknowing can be outsmarted.
  • The overconfident can be humiliated.
  • The overly reckless can be destroyed.
  • Do not fight unless you are determined to win.
  • And lastly. Rather than assuming they will not attack, position yourself so they cannot attack. (Does this mean 'always cover your ass' ?)

    I wonder what weapons Sun-Tzu used in place of tanks and peashooters ?