IFMA-Austin Chapter Newsletter, November 2008

                                                

                  Inside...

                  "Performance Review" with Don Hopkins of Freescale
                  "Cold Call" with Betty Lyles of Texas Building Services
                  Chapter Holiday Party Information

 

  Logistically Speaking                                                                        with Ted Ulmer, editor

Hard to believe, but "the Season" is nearly upon us.  As is tradition, IFMA-Austin will be hosting a holiday party, and we believe it will be quite a bash!  Save the evening of Thursday, Dec. 11 for a fully-loaded evening featuring entertainment, food, a spacious room, and the popular booze buffet -- all at the Residence Inn downtown near the Convention Center.  More information for you later in this issue.  Special thanks to K.I.S.S. Cleaning, "Proud Sponsor of the 2008 IFMA Austin Holiday Party," and JPM Commercial Floor Maintenance, our 2008 Holiday Party Beverage Sponsor.  This thing keeps getting better every day, it seems, so please stay tuned to the chapter website for late breaking details. 

The consensus for lunch at Crowne Plaza thus far is ... thumbs up!  Official comments include "the room is comfortable," "the service has been fine," and "the programs have been very informative" (kudos to programs committee chairs Cathy Barclay and Amy Weldon).  If you missed last month's luncheon, you missed a chance to win a 32-inch flat screen TV, courtesy of Terry Swets and the team from Cort, and a presentation by green guru Richard Morgan of Austin Energy.  Mr. Morgan clarifed the utility's future stance on energy efficiency upgrades that may be required by of commercial and residential users.   

This Thursday's luncheon provides a unique experience and a hot topic -- Q & A forum addressing elements of LEED-EB (for existing buildings).  Panel participants include the consulting, engineering, and commissioning parties for the Austin Convention Center project.  IFMA-Austin 2nd vice president David Thomas will moderate the event.  David is a LEED-AP, and the operations manager for the Convention Center.   Many thanks go out to the team from Interface Flor, sponsors of the event Thursday.  More information here.

Golf chair Trey Gardner reports that his committee is up and running.  The official tournament date for 2009 will be Monday, April 6.  Please feel free to clear that day in your Outlook right now!  Details are being decided now, and those wishing to sponsor certain activities or areas may wish to contact Trey now.  This is not a final notice, this is an advance notice until an official sponsorship form hits the web -- just one for the early birds. 

I understand Dallas hosted an excellent World WorkPlace 2008.  Having it nearby created opportunities for members of the Austin chapter in several forms, from the Expo to the myriad of educational and networking functions happening all hours of the day and night.  We hope you were able to capitalize.  Highlights from World WorkPlace 2008 are available here.

And if you didn't see it, be sure to check out page 23 of The Austin Business Journal for Oct. 31 -- Nov. 6.  You will notice a couple familiar IFMA members have been asked for their input on workplace safety measures.  Thanks to the participants and our new PR Chair, Vada Dillawn, who 'made it happen.' 

We are always interested in what YOU are doing.  If you or your company has an item newsworthy to our chapter, please let us know.  It's interesting to the membership and helps keep us connected. 

Note: There will be no luncheon in December as we are gearing up for the Holiday Party. 

- Ted


New, Renewing & Rejoining Members (Year Joined):
Deborah Cole (R) Greater Texas Landscapes (03) Neil Crump (R) University of Texas (96)
Lloyd Evans (N) Travis County (08) Ides Green (R) ATMI (07)
Thomas Hackney (R) Sun City (08) Chris Hinkle (N) GCA Services Group (08)
Nancy Kwallek (R) University of Texas (04) Don Lujan (N) Austin Convention Center (08)
Mike Leach (R) Cadence Design (97) Sandy Norton (R) Texas Gas Services (03)
Kelly Quinney (RE) The Steam Team (08) Terry Swets (R) Cort (07)
Thomas Watson (R) GTECH Corporation (04) Mike Wenglar (R) KVUE (97)

If we missed you, please let us know!

www.IFMA-AUSTIN.org


Knowledge Is Power
Log on & Learn!!

Event

Date

Location

Planning and Project Management Competency Course

Nov. 18-19, 2008

IFMA Headquarters
Houston, TX USA

Operations and Maintenance Competency Course

Nov. 20-21, 2008

IFMA Headquarters
Houston, TX USA

Finance Competency Course

Jan. 13-14, 2009

IFMA Headquarters
Houston, TX USA

CFM Exam Review Course

Jan.15-16, 2009

IFMA Headquarters
Houston, TX USA

Sustainable FM: A Practitioner’s Guide to Greening Your Facility

Jan. 20-21, 2009

IFMA Headquarters
Houston, TX USA

IFMA’s FM-3D (Best Practices Forum, Sustainability Summit, Management Summit)

Feb. 23-25, 2009

San Diego, Calif., USA

IFMA Industries Forum Pre-Conference Courses

March 28-31, 2009

Vancouver, B.C. Canada

IFMA Industries Forum 2009

March 31-April 02, 2009

Vancouver, B.C. Canada

IFMA’s 2009 Spring Symposium

May 12-15, 2009

Charlotte, N.C., USA

Evelyn Woodhead Spedd Reeding Corse TBD TBA

IFMA’s World Workplace 2009 Conference & Expo

Oct. 07-09, 2009

Orlando, Fla., USA

**Please note that Sustainable FM is a new course, and may become the
10th Competency of FM in the very near future.  Get the jump!
 

2008-09 IFMA Austin

Board of Directors
President Mark Wendland
1st VP and Treasurer Pete Stein
2nd VP David Thomas
3rd VP Scott Slaughter
Past President Shannon Schiermann
Chapter Administrator Jim Coles

Committee Chairs
 
Webmeister J.R. Howard
Newsletter Ted Ulmer
Programs Co-chairs Cathy Barclay
Amy Weldon
Sustainability Chair David Thomas
Public Relations Chair Vada Dillawn
Sponsorship Co-chairs Todd Coleman
Betty Lyles
Membership Co-chairs Scott Slaughter
Shannon Schiermann
Golf Chair Trey Gardner
Golf Co-chairs Mike Daniels
Daryl Miller
Treasurer Pete Stein
Community Service Amy Weldon
Directory Chair John McGimsey

Administration:

The Austin chapter of IFMA

2525 Wallingford Drive, Suite 13-A

Austin, TX 78746

www.IFMA-AUSTIN.org      Local
www.IFMA.org                  National

            2008 Holiday Party

       Dec. 11 @ convention center Residence Inn
                            300 E. 4th Street.
 

Thanks to
K.I.S.S. Cleaning
Proud Sponsor of the 2008 IFMA Austin Holiday Party

-and-

JPM Commercial Floor Maintenance
2008 IFMA Austin Holiday Party Beverage Sponsor

The price remains the same for 08!   $40/person
    

 Reservations required.
RSVPifma@yahoo.com
 

 
  "Performance Review" A regularly featured interview with one of our chapter's professional members.  
 
    Meet Don Hopkins, CFM,  Freescale Semiconductor

Provide some insight on your Employer/Company's core function/service.  
Freescale Semiconductor is a global leader in the design and manufacture of embedded semiconductors for the automotive, consumer, industrial, networking and wireless markets. Freescale’s history includes 50+ years as part of Motorola. Freescale’s intellectual property portfolio includes more than 5,900 patent families and continues to invest more than $1 billion annually in research and development. Freescale’s 2007 revenues were $5.7 billion USD.

Freescale is the No. 1 supplier of:

  • Embedded processors

  • Automotive integrated circuits

  • Integrated communications processors  

  • Radio Frequency (RF) power transitors for 2.5G and 3G wireless infrastructure applications

  • Digital signal processors (DSPs) based on StarCore technology

Identify Company's total number, sq. ft., types, and locations of offices, e.g., corporate, industrial, owned, leased, downtown, suburban, local, regional.
Freescale has 114 offices and manufacturing sites in 30 countries that total 12,787,000 square feet. Included are three major sites in Austin: Two manufacturing/office sites: Oak Hill (Corporate Headquarters) and Ed Bluestein, while the Parmer Lane site is office space.

How many total sq. ft. are you responsible for?
2.7 million square feet.

Identify Company’s total number of employees.   
Twenty-four thousand.

What are your primary job functions?
Managing the Freescale and Contractor Crafts employees for maintenance and construction projects, Machine Shop, Outside Services Contracts such as Landscaping, Janitorial, Elevators, Stockroom, etc. for the Freescale Oak Hill & Ed Bluestein sites.

How long have you been in the FM field?
I have been working for the Motorola/Freescale facilities organization for the past 16 years. Prior to that I worked for mechanical contracting firms in Houston and Austin for 14 years.

Education, certifications?
Degree in Business Management from St. Edwards University.  I have a CFM certification from IFMA, and a Real Estate License for the State of Texas.

Who do you report to?
Austin Region Site Services Manager

Who reports to you? 
Freescale direct reports are 23.  This includes Project Managers, Machinist, Electricians, Pipefitters, HVAC Mechanics, Riggers & Carpenters. Indirect report contractors vary from 50 to 150.

What functions do you outsource?
Landscaping, Janitorial, Elevators, Stockroom- Integrated Supplier, Chillers, Generators, Air Compressors, UP

Describe your recycling program, if applicable.

Freescale has fairly standard recycle programs for all metals, paper, plastics, etc.. However, as a semiconductor manufacturer there are several additional environmental programs that we focus on. In pursuit of a sustainable future, Freescale (Austin sites) has launched its Going GREEN initiative to proactively reduce the environmental impacts of its manufacturing operations.  As part of this initiative, Freescale has implemented several projects to reduce emissions and conserve natural resources.

Greenhouse gas Reduction Global warming has become an increasingly significant environmental concern worldwide.  Freescale has been participating in a voluntary effort to reduce its perfluorocarbon (PFC) emissions since 1997.  PFCs are greenhouse gases with global warming potentials that are hundreds or thousands of times that of carbon dioxide (CO2).   Freescale has reduced its PFC emissions from its Oak Hill facility by 18% (six percent overall for Austin sites) since 2005 despite any increases in manufacturing.  This was achieved by investing in a chemical vapor deposition chamber cleaning technology, which Freescale helped the supplier develop for Freescale’s toolset, that virtually eliminates PFC emissions from this particular process.  Overall, Freescale’s Oak Hill facility reduced its annual direct Greenhouse Gas emissions by 53,000,000 pounds of carbon dioxide equivalents over 2005 levels.

Emissions Elimination Freescale generates various waste chemical streams from several wafer cleaning and etching processes.  These waste streams are either shipped offsite for treatment as hazardous waste, neutralized on site, or discharged in the industrial wastewater emission.  Freescale recognized that some of these streams were relatively “clean” per industrial standards and had market value if recovered and reclaimed.  By installing a network of segregated drain piping from its wet clean and etch tools and a tank collection system in 2008, these waste chemical streams are now accumulated in the tanks and shipped off-site for reclaim.  At the Ed Bluestein facility, ethylene glycol and isopropyl alcohol waste chemical streams that were previously shipped off-site as mixed solvent hazardous waste for fuels blending or incineration are now collected and reclaimed for value.   Going forward, 270,000 pounds per year of ethylene glycol and 250,000 pounds per year of isopropyl alcohol will be recovered for value and not disposed of as hazardous waste based on current usage rate.  In addition, 240,000 pounds per year of phosphoric acid that was previously neutralized on site then discharged with industrial wastewater (to the City of Austin POTW) is now reclaimed.    Following the success of the Ed Bluestein facility, the Oak Hill site has designed a similar recovery system for its ethylene glycol waste stream that is currently being discharged to the City of Austin POTW with its industrial wastewater stream.  Two hundred eight thousand pounds per year of ethylene glycol will be reclaimed for value rather than discharged to the environment when installed in 2009.

Another opportunity for waste stream reclaim was implemented by the Ed Bluestein site with the installation of a fluoride treatment system for industrial wastewater prior to discharge to the City’s POTW.  This system was necessary to allow for further water use reduction as the fluoride concentration in the industrial wastewater stream was increasing with every water reduction project.  The system precipitates the fluoride and produces a calcium salt filter cake.   Instead of being land-filled, these calcium salts are shipped to a cement production facility and used as feedstock in their cement kiln.  Through this practice, also in use at the Oak Hill facility, nearly a million pounds of calcium salts are reused as feedstock to a process and not disposed of in a landfill. Based on the value of these materials as industrial chemicals, the payback for each of the three waste chemical reclaim systems is less than one year and will be financially self-sustaining going forward.   The calcium salts reclaim practice is also financially beneficial as there are no landfill disposal fees incurred.  In addition to the economic benefit, there are significant benefits to the community and environment by preventing emissions to the environment and reclaiming industrial material rather than producing more virgin materials.

Describe any energy conservation measure you have implemented in your facilities.
Resource or utility conservation (water and energy use) have long been issues in the Austin community.  For several years, Freescale has been proactively working on projects that contribute to the success of Austin’s resource conservation initiatives and reduce the burden on the City’s utility infrastructure.  These projects have allowed  Freescale to achieve its water and energy use reduction goals while reducing manufacturing costs.

Since 2005, Freescale’s Austin sites have implemented 36 different water use reduction projects that have resulted in a savings of more than 275 million gallons of water per year.  The greatest opportunities for conservation were found in reclaiming “clean” water streams from manufacturing processes directly for other on-site industrial uses, such as cooling towers and exhaust abatement systems, and reclaiming other wastewater streams, such as chemical mechanical polishing wastewater, after some on-site treatment.   Freescale’s Austin sites have also focused on energy use reduction by implementing 115 individual projects since 2005 that have resulted in a savings of more than 117 million kWh per year in energy consumption (not accounting for manufacturing-related increases) and have reduced indirect carbon dioxide equivalent emissions by nearly 160 million pounds per year.  Energy conservation projects included installation of more efficient equipment, such as chillers, boiler burners, and pump controls.  Other projects focused on optimizing existing equipment and systems (air handling, chilled water, steam), temperature and humidity adjustments, and excess exhaust reductions. 

In addition to its resource conservation efforts, Freescale has recently installed a network of segregated piping from wet processing tools and a tank collection system to reclaim waste chemical streams at its Ed Bluestein facility.  Two hundred seventy pounds per year of ethylene glycol and 250,000 lbs of isopropyl alcohol per year that were previously shipped offsite as hazardous waste are now collected and reclaimed for value.  In addition, 240,000 pounds per year of phosphoric acid that was previously neutralized on site and discharged with industrial wastewater is now reclaimed.

Identify some FM challenges you face within your organization.
Mastering a Risk Based Maintenance approach to align with the ever-shrinking budgets. When money is tight it all comes down to having the proper analysis to weigh the cost of the maintenance plan versus the risk and associated cost of a system failure. Additionally, keeping the important facilities maintenance and operations task in the spotlight when competing for funds at budget time. There is no problem getting the spotlight when we have a utility bump or issue.

Identify some challenges the FM industry as a whole must face in the near future.
The global economy will continue to put competitive pressure on cost and the need for a Risk Based Maintenance approach.  Additionally, as the workforce has become much more mobile, and older,  there will be an increased challenge of retaining the highest level of experienced skilled labor.

What are some of your hobbies and interests outside work?                               
I enjoy camping and being outdoors at the lake, river or beach. This is my favorite time of year; great weather and I am an avid Longhorn Fan – especially football and basketball.  I also have an interest and enjoy working in Real Estate have been working the past couple of years building a Real Estate business.

Thank you, Don! 
 

#                 #                   #


"Cold Call
"   with Betty Lyles of Texas Building Services                    

"Cold Call" is a regularly featured interview with an associate member.  Betty is newly appointed to our sponsorship committee. 

Describe your company's core competency.
Texas Building Services is a service organization that has provided janitorial services to Austin and surrounding areas since 1983.

Describe your primary job functions.
I am an Account Manager which means I manage existing accounts, do daily inspections, handle any requests or cleaning issues, and client relations.

Describe an average day.
Every day is a new day and a new challenge.  There is no average day in the janitorial business.  If there was, I would schedule to visit/walk some existing accounts and during this time I would also network for new business in the area.  In the afternoons, I meet with the crew supervisors to go over any special work orders, solutions, etc.

What type of clients do you work with?
TBS currently provides services to a diverse group of clients, ranging from large manufacturing complexes to downtown office buildings, to medical complexes and small suburban office buildings.  If a building is open it must be cleaned.

What percentage of your work and clients is local/regional/national?
Eighty percent is Local; 20% Regional.

How long have you been in this field?  Tell us briefly about your career, education, certifications.
Prior to Austin, I lived in Arizona and worked in real estate.  I’ve worked in janitorial marketing and management for 17 years in Austin, Dallas and Denver..  Over the years, I have won many awards and acknowledgements for outstanding sales.  I grew up in Kilgore (East Texas) and attended Kilgore Jr. College.

What’s the best lesson you’ve learned from a client?
Don’t promise services you can’t deliver!

Tell us about an interesting situation(s) you’ve encountered related to your current work.
Sending Supervisor and crew to a new account, a “Gentlemen’s Club”, only to find out the dancers started earlier than we had been told.  End Result – the supervisors and crew now clean before dancers start.

How's business right now?
Business is growing.  We have had a very successful year.

Identify some challenges in your industry.
Too many janitorial companies.

Tell us about your personal life, family, hobbies and interests outside work.
I have three grown, well adjusted, happy and successful children and one perfect grandson.  What more could a mom want?  With my free time, I always have projects going on at home and in the yard.  I also have great family and friends nearby for wonderful meals and get togethers.

Can we quote you on that?
“If you don’t like the picture you’re in, paint another picture.”

Thanks, Betty!

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Be a Leader!!  For information on LEED, please visit www.usgbc.org.
For more information on sustainable building materials and processes, www.usgbc.com.
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