IFMA-AUSTIN NEWSLETTER
May 2005
By Mary Duke

APRIL 2005 MEETING HIGHLIGHTS

The meeting began on a somber note with Chuck Coffman of Move Solutions introducing a fund raiser for his close friend and colleague Beau Busby. Chuck is helping establish the Busby Foundation, and indicated he was selling ALS wristbands for $5 each. Charles Carpenter indicated that IFMA-Austin would donate $1,000.

By now, you should have received an e-mail ballot for the upcoming Board election. Each member is encouraged to vote. Write-in candidates are accepted and you will also have one last chance to vote at the upcoming luncheon on Thursday, May 12.

GUESTS

IFMA-Austin welcomes Les Reddin, Round Rock ISD

Guests include: 
     · Cathy Barclay with OM Workplace
     · Becci Mears (currently looking for a job!!!!)

APRIL 14 MEETING

Robin Connolly introduced Kurt Neubek, CFM, FAIA, LEED with PSP Architects. He gave us tips for Project Success. Highlights of the lecture included:

Things to look out for - fundamental and universal keys that apply to endeavors of all kinds.

· State your business

Most meetings jump and ramble, there are different agendas and misunderstandings. Make sure you state the purpose of the meeting, set a clear agenda, expectations and goals.

· Facilitate, summarize, obtain feedback

Discussions can linger without any agreements being made. Basically, you are spinning your wheels and rehashing issues over and over again. Establish a referee or neutral party to identify and summarize key ideas.

· Set action items

Good ideas can die on the vine due to lack of commitment and follow-through. Brainstorm to generate ideas and assign action items to bring to the next meeting.

· Show me the money

You have good ideas, but don't pan out. Implement your planning process by identifying your key resources for each task.

· Whose money is it?

There are many cooks in the kitchen. Make sure you find out whom the true decision-maker is. This will save time, money and wasted effort.

· Little Bo Peep

You can have commitment, but no completion. Good intentions become low priority because of lack of coordination, follow-up and control. Always assign a coordinator to follow-up on assignments.

· Friends in high places

Project Managers are in place, commitments kept, but your project languishes or never gets off the launch pad due to political hurdles. Assign and influential champion for your project to insure it succeeds.

· Do you measure up?

Activities without accomplishments indicate that something isn't working. There is dissention and wasted money. Goals are missed and your project lacks clarity. Track your activities and progress. Develop strategies, forums and make achievable goals. Use the right measurement tools and don't be ambiguous about your goals - be specific.

· Be careful what you wish for . . .

Your measurable goals don't work; you tried but wasted time on reports. Establish risks and ask questions. If you are stagnant, get help.

· What are you trying to accomplish? 

 You are arguing, teams are divided. There is lack of buy-in for the set goals. For effective communication, place your presentation in the context of the overall vision or mission.

· Apples and oranges

You agree on goals but are still divided. There are misunder-standings. Always provide examples and provide several options so decision-makers can make an educated decision.

· Stop scope creep

The project runs too long and/or is over budget due to vague scope or poor budgeting. Track your timelines and money.

· What is the bottom line?

Frustration - management will not buy in because they do not understand. There is lack of communication and compelling arguments. Insure management understands the return on their investment.

· Decision defies logic

Your presentation is denied. Ask the decision-makers what the real selection criteria are.

· What was your problem?

The project did not work - you provided a band-aid fix.

Insure your proposal solves the root problem by carefully analyzing and diagnosis what is needed.


Happy Hour Social Scheduled for May!

Please join the Austin IFMA Chapter for happy hour at Baby Acapulco Restaurant
When: Thursday, May 19
Time: 5:30
Location: 1705 S Lakeshore Blvd (located across from the Gateway Center at the northwest corner of 183 and Mopac)
Phone: (512) 447-1339
________________________
Shannon Schiermann
512-433-3384

MAY 14 MEETING

"Been Sued? Don't Think It Can't Happen"  
Strategies you can use to minimize the effects of a lawsuit for 
your facility. 
Bradley Bartlett, J.D.

Brad has been a Trial Lawyer in the state of Texas for 17 years and has handled over 2000 cases. Brad's area of practice is Insurance Defense, General Liability, Premises Liability, Insurance Bad Faith, Product Liability, Construction Litigation, Civil Litigation, Wrongful Death, Mold and Environmental Claims,

Since 1988, Brad has argued cases in the following courts: U.S. District Court, Southern and Western Districts of Texas, U.S. Court of Appeals, Fifth Circuit, U.S. Supreme Court.

Member: State Bar of Texas, San Antonio Bar Association, Texas Association of Defense Council, Federal Fifth Circuit Bar Association

Brad has represented a variety of clients including:

    · Six Flags Fiesta Texas and Astroworld 
    · Clear Channel Communications 
    · Republic Insurance 
    · State Farm Insurance 
    · Construction Firms 
    · Restaurants

Provided by Robin Connolly,  
Office of Facilities Planning and Construction 
University of Texas System 220 West 7th Street, Austin, TX 78701 
RConnolly@utsystem.edu 
512-499-4730 Phone 
512-494-3443 Fax

 

 

ANNOUNCEMENTS

Contact Kathryn Ingerty if you want a copy of photos from the golf tournament.

Sharon Henson reminded everyone about the upcoming election and extended a personal thanks to Glenda Stubbs who did an outstanding job as Treasurer over the past two years. We'll miss you on the board!

We still need volunteers for our committees! IFMA-Austin can't run alone - we need help, new blood and energy. Yes, it's a lot of work, but is very rewarding.

We extend a special thanks to Tux McCaulley and Charles Dixon for their time and commitment to our golf tournament. Tux will head the golf tournament committee for 2005-2006. Thanks Charles, for organizing this effort for the past several years. You set the benchmark for us and did a wonderful job.

PHISHING ALERT!

I encountered this problem a few months ago, but caught myself before I hit the send button. I'm glad I did - it could have been devastating.

"Phishing" is the term used by internet criminals to describe the process of sending out notices that entice you to visit a web site and enter personal information. They use this data in their identity theft operations.

In the past, the most common phishing e-mails masqueraded as a letter from e-Bay or PayPal (this is what I received). Current attempts look like letters from the security department of a bank or financial institution. They inform you there has been suspicious internet activity on your account, that your access has been restricted, and request that you click on a link where you can enter your information and reinstate your account.

These look very official because they use verbiage and artwork the lifted from the real bank's web site. The link in the letter DOES NOT point to the bank. IT POINTS TO THE CRIMINAL'S WEB SITE.

Since they are sent out at random, many recipients don't even recognize the name of the bank and many assume the bank has simply made a mistake.

Some people use the link anyway and enter their information thinking they are correcting the bank's records. The bad guys are relying on numbers - if they send out enough letters to enough people, some of them will find people that actually use that bank and a few of those will respond.

If you get any kind of letter requesting information to "validate" or "reinstate" or "re-activate" your account, simply delete it.

If you think it may have actually come from your bank, call your bank (look up their phone number, don't use the one on the letter). DO NOT use the link provided on the letter.

This is one case where an ounce of prevention is worth tons of cure.


New Department of Labor Poster
New Members
Karen LooneyCommercial Account ExecutiveCORT Furniture Solutions
Kimberly RatliffBranch ManagerABM Janitorial Services
DeAnn EwingFacilities ManagerMercury Insurance Group
Mary RaleyProperty Services SupervisorThe Home Depot Supply


Openings:

FM
Interior Design
HVAC Mech.

Resumes:

Elizabeth Searcy's
Bryan Adams
Robert Carpenter

Associate Members Opportunity


 
We hope you have enjoyed the newsletter. Your input is welcome for: 

?Articles 
?Business updates 
?Newsletter improvements 
?Links to other organizational news, meetings

?
Information that may be of interest to our members

Please contact Mary Duke at Marydu@fmgi.com with your submittals
And you can always call me at 908-4662! J