IFMA-Austin Chapter Newsletter for August 2008

                                                

                  Inside...

                  "Performance Review" with Sherron Challis of Pearson
                  "Cold Call" with Ted Ulmer of Central Transportation Systems
                  Register for World Workplace in Dallas!  And so much more.  But first...

 Hail to the (new) Chief!


 President's Message       from Mark Wendland, President-elect, 2008-09                                   

First, I must say I am very proud to serve as your new IFMA Austin President.  Along with
the Board and Committee Chairs, we will strive to provide you with the tools, resources, and activities to help you do your job better while advancing the Facility Management profession. 

I want to take a moment to introduce you to the newly elected board members and new committee chairs who have graciously stepped up to play a role in our association: 

  • 2nd VP, David Thomas with Austin Convention Center will serve as your Sustainability and Education Chair
  • 3rd VP, Scott Slaughter from OM Workspace will continue his role as the Membership Chair
  • Cathy Barclay from Move Solutions will serve as the Programs Chair
  • Amy Weldon from Clean Scapes will serve as the Community Service Chair and Programs Co-Chair.
  • Betty Lyles from Texas Building Services will serve as the Sponsorship Co-Chair
  • Daryl Miller from Southwest Solution’s Group will serve in a TBD capacity          

..As you may have noticed, the Sustainability/Education and Community Service chairs represent newly formed committees.  I am excited to see how these will unfold.  I am sure they will advance our member’s educational knowledge and provide some needed services and resources to our less fortunate members of the Austin community.

The theme of my presidency will focus on energy efficiency/sustainability and the role of the facility managerBack in the March edition of this newsletter I wrote an article about the newly formed City of Austin Energy Efficiency Retrofit Task Force, of which I represent IFMA Austin.  The taskforce has been meeting on a bi-weekly basis.

I also want to personally thank Shannon Schiermann, our past President, for all her hard work and dedicated commitment this past year.  We had another successful year due to her ability to keep us focused and on track.  We haven’t lost her yet—she is moving to the Membership committee to work her magic there. 

If you have an idea or suggestion that you feel will improve our organization, please contact me or anyone on the Board. 

Hope to see you Thursday, August 28th at our professional members’ recognition boat ride on Lake Travis.  More information is available in this newsletter, or on our website, www.ifma-austin.org.  

Sincerely,

Mark Wendland, CFM, FMA, RPA. 
(512) 219-4715
mark.wendland@tgslc.org.


New & Renewing Members (Year Joined):
Al Artus (R) Retro Studios ('05) Chris Banks (N) GTech (08)
Wendell Baschnagel (R) Applied Bio. ('05) Catherine Brown (R) TX Mutual Insurance (03)
Roger El Khoury (R) Travis Co. (05) Jill Goodwin (N) Austin Conv. Ctr. ('08)
Kris Gulleen (R) AMD (91) Martha Horlander (R) STG Architects ('03)
J.R. Howard (R) Trane (91) Rick Kaven (R) JLL ('89)
Robert Keeton (R) Furniture Marketing Grp (98) David Kruse (R) UT System (05)
Joe Latteo (R) Williamson Co. (04) Bernie Lynch (R) Ergogenesis ('05)
Bob Mathis (R) SW University (05) Gary McIlroy (R) FundsXpress ('03)
Kelly Nunn (R) Dell USA (05) Robert Peters (N) Student ('08)
Shannon Schiermann (R) Symantec (97) Joseph Siminski (R) Sprint-Nextel ('88)

If we missed you, please let us know!

www.IFMA-AUSTIN.org


August Event on Thursday 8/28

Professional Member Recognition Outing
FREE for our chapter's professional members!
($25.00 for associates / $30.00 for guests)

Reservations Required by 8/22 -- RSVP link

Cruise Lake Travis on an air conditioned 70-foot yacht, the Lakeway Legacy
Seats up to 80 for dinner!



Sample Rudy's BBQ + Beer & Wine >> sponsored by Texas Building Services!
 




Meet your 2008-09 Board & Committee Members
2007-08 Awards Presentation

Please arrive around 5:30-5:40 for a 6:00 PM departure
103-A Lakeway Drive, Lakeway 78734
We suggest that you time your drive on Mapquest
Marina phone number: 261-7511

 

2008-09 IFMA Austin Board of Directors
President Mark Wendland
Past President Shannon Schiermann
1st VP and Treasurer Pete Stein
2nd VP David Thomas
3rd VP Scott Slaughter  
Chapter Administrator Jim Coles

2008-09 IFMA Austin Committee Chairs
Webmeister J.R. Howard
Newsletter Ted Ulmer
Programs Co-chairs Cathy Barclay

                               

Amy Weldon
Public Relations Pete Stein
Sponsorship Co-chairs Todd Coleman
Betty Lyles
Membership Co-chairs Scott Slaughter
  Shannon Schiermann
Golf Tourney Sid Fiegel
 Community Service Amy Weldon
 Directory Co-chairs John McGimsey

                                   Vesta Yoder


Administration:

The Austin chapter of IFMA

2525 Wallingford Drive, Suite 13-A

Austin, TX 78746

www.IFMA-AUSTIN.org      Local
www.IFMA.org                  National

           September Luncheon
               
   New location:
            

              6121 North IH 35
    
(About 1/3 mile south of Embassy Suites)
 
             September 11 beginning at 11:30

 Featuring a presentation by JoAnn Natarajan
                                 of OSHA
                                 

$25.00 members / $30.00 guests

Reservations required.
RSVPifma@yahoo.com

Presented by:

Please note: No August luncheon

 
  "Performance Review" A regularly featured interview with one of our chapter's professional members.  
 
    Meet Sherron Challis, CFM, Facilities Manager for Pearson                                                         

Provide some insight on your Employer/Company's core function/service.            
Pearson is an international media company that specializes in education, business information and consumer publishing.  We own the London Financial Times, Penguin Press and are the largest publisher of textbooks in the world. 
We provide industry-leading, digital instructional solutions for preK-12 as well as student information, assessment, reporting and business solutions. Additionally, we are the largest comprehensive provider of educational assessment services and solutions in the US, developing, scoring and processing tens of millions of student tests every year. We lead in automated written answer scoring and providing scanning and OMR software and hardware solutions, and psychological assessments for education, commercial and other markets.  In Austin and San Antonio, we are part of the School Group, the leading pre-K-12 curriculum, testing and software company in the country. We provide educational assessment services to our customers (typically state education agencies).

Identify Company's total number, sq. ft., types, and locations of offices, e.g., corporate, industrial, owned, leased, downtown, suburban, local, regional.
Pearson has over 800 properties world-wide, comprising 13 million square feet.  The majority of our properties are leased, but some are owned.

Identify Company's total number of employees.
The entire company has over 30,000 employees in 60 countries.  In Austin/San Antonio we have 1,500 full time employees but we add another 2,000 seasonal employees during our peak spring test processing season. 

What are your primary job functions?
Facilities manager for the Austin locations as well as scoring centers throughout the country.  My job involves site selection and leasing, site build out and set up, direction of all major facilities activities throughout the life cycle.

How many total sq. ft. are you responsible for?
352,000 in Austin; 155,000 in scoring centers in Dallas, Albuquerque, Seattle, Atlanta, Jacksonville, Virginia Beach. 

How long have you been in the FM field?  Education & certifications?
Twenty-six years. 
I'm a graduate of the University of Wisconsin, but with a degree not even remotely connected to Facilities.  I am a CFM.

Who do you report to?
VP of Facilities.
                                

Who reports to you? 
Six employees report directly to me.


What functions do you outsource?
Lease negotiations, A&E services, HVAC repair, custodial, and security (we have 24/7 security guards).

Describe your recycling program, if applicable.

We have large volumes of test materials that are recycled and from which we derive revenue.  We also recycle white paper at the desktop and have an in house shredding system but we also use bulk recycling.   We have a cardboard compactor that recycles the large number of boxes we receive.  Employee cans and plastic bottles are recycled at each of the sites.

Describe any energy conservation measure you have implemented in your facilities.
We are a participant in Austin Energy’s Green Choice program and purchase 30% of our energy through renewable resources.  We also participate in their Load Coop program.  We have implemented programs such as lighting retrofits in our warehouse and processing areas, aggressive set backs for lighting and HVAC in our non-peak season, motion sensors in our conference, rest rooms and private offices.  As a corporation, Pearson has committed to being carbon neutral by the end of 2009.

Identify some FM challenges you face within your organization.
Shrinking the amount of real estate as well as the footprint for employees is a huge challenge.  Initiatives are underway to investigate hotel-ing, telecommuting, workspace transformations and most anything that will keep us from acquiring more long term real estate.

We also set up temporary scoring centers during our peak season each year and the number of these continues to grow.  The difficulty in finding short term rental space with 10-12/thousand parking and usable as-is space is a huge challenge. 

Continued downward pressure on costs for facilities operations; energy conservation.

Identify some challenges the FM industry as a whole must face in the near future.
Energy conservation and the whole "Going Green" movement – what to do and how to do it correctly so we can help our companies remain competitive in the international work place.  Workplace transformation that allows multiple generations (with different expectations) to work effectively in the bricks and mortar facilities.  Implementation of telecommuting and other efforts to allow for greater flexibility and alternatives.

What are some of your hobbies and interests outside work?                               
I take lots of cooking classes at Central Market so I’m constantly inundating my friends and neighbors with new recipes.  My husband and I like to travel and love driving vacations (or did before the price of gas got so prohibitive). I am on a quest to visit all 50 states (I’m three-quarters of the way there) and photograph the Continental Divide in every state it crosses.  Otherwise I’m pretty much of a home body.    Attached photos are from some of our travels.

       

Thank you, Sherron! 

                                                                 #                #                   #
______________________________________________________________________________________

"Cold Call"   with Ted Ulmer of Central Transportation Systems                    

"Cold Call" is a regularly featured interview with an associate member.                       

Is your company affiliated with any others?
Central is an agent for United Van Lines, the nation's leading mover, and has six locations in Texas (Austin, Houston, Dallas, San Antonio, Waco and Killeen).  We are also affiliated with Scobey Moving & Storage
, an agent for Mayflower, with locations in San Antonio, Killeen, and El Paso.  Our group also includes a couple international shipping concerns. 

Describe your company's core competency.
Central is a full service moving company that has existed in Texas since 1925.  Our core competency is experience.  We serve individuals & families for their residential moving needs, corporations and institutions for their employee relocations, and have a tremendous amount of experience with office relocations. 

Describe your primary job functions.
Commercial Sales and Project Management. is my title, focus, and experience.  I prospect for companies who have on-going needs for routine service and/or a full blown relocation in their future.  I am the client's direct contact, from initial survey and quote to move day and after.  I interface with property managers to ensure we are following their particular rules & regulations.  I generate my own work orders and specify labor, equipment & materials suited to the move. 

I'm also certified by United Van Lines in special commodities shipping -- the transport of FF&E (fixtures, furniture, and equipment).  My favorite shipping project was a multiple truckload deal of extremely high value space and defense electronics plus key components of the manufacturing line.  The insurance alone for this one was huge, but fortunately they never needed to use it.

Describe an average day.
It's full of variety if I'm doing it right.  It's full of calls to prospects and customers, field time with customers and crew, networking, writing orders, and interaction with our operations department and support staff.  The best part of my professional day is always face-to-face with a prospect or customer.  At night I do research and prepare for the following day.  Sometimes I even work on this newsletter!  Which reminds me, we need a name for this baby.  Got any ideas?

What type of clients do you work with?
Only the best!  I figure if they're calling Central, they must appreciate value and service.  Really, there is no one type of client that I/we serve.  Some of my peers go after the 'paper-intensive' industries (legal, medical, professional services, etc.) but I'm an equal opportunity type of vendor.  If you are interested in me/Central, I am going to give you the absolute best I can.

What percentage of your work and clients is local/regional/national?
A majority of my work is local office moving, which is my forte'.  I have one particular client that keeps me busy all over Texas.  If I had to break it down, it's probably 80/15/5.  My product mix may be different from others at Central, though.

How long have you been in this field?  Tell us briefly about your career, education, certifications.
This is my 12th year in the industry, all of it dedicated to commercial projects (I leave the residential and HR work for my wife, who also works at Central).  Central brought us down here in November of 2006, and assigned the team that moved President Bush into the White House to work on our move, from Seattle.  Nice touch!  I have a B.A. Communications from Central Washington University.

What’s the best lesson you’ve learned from a client?
Less talk, more rock! 

Tell us about an interesting situation(s) you’ve encountered related to your current work.
"You must sign zee papers!"  "No, I will never sign zee papers!"  We showed up to move a company last spring (07) and they forgot to send their initial lease payment.  Naturally the move to the new site couldn't occur.  They had to get out that day, and fortunately for them we were able to stage everything on a couple trucks overnight, then deliver the following morning. 

How's business right now?
It's been a good year for Central again.  Signings for new leases slowed for a while (seemed like a lot of renewals) but fortunately we had a decent pipeline going.  We are continuously taking on new work.

Identify some challenges in your industry.
I feel labor is the number one challenge and opportunity.  It's no snap finding people who can think on their feet and handle the physical demands of our industry (while being personable in 100 degree weather).  However, any company who makes this a top priority and has success in recruiting can reap rewards.   

Tell us about your personal life, family, hobbies and interests outside work.
I've been married to my wife for 15 years as of May and we have two awesome little boys, ages 9 and 6.  We have a whole new state to explore here in Texas and are looking forward to seeing all of it.  The amount of history in Texas is amazing -- sometimes I can't believe this is now our home.  I like music, especially instrumental rock from guitarists like Joe Satriani and Eric Johnson (perhaps Austin's best kept musical secret?).  I like any and all sports, and played tennis in college.  I liked hoops a lot as a kid (went to Notre Dame basketball camp) but alas, topped out at five-foot-eight.  There's always hope for my sons!

Can we quote you on that?
"The harder you work, the luckier you get." 

Thanks, IFMA!

                                                                  #                 #                   #

 
Be a Leader!!  For information on LEED, please visit www.usgbc.org.
For more information on sustainable building materials and processes, www.usgbc.com.

 


 

Click logo above to learn about the IFMA Green Zone!


 
"An investment in knowledge always pays the best interest" -- Ben Franklin

 Guest Feature by Jamie Krause, M. Ed., LPC, Student Development Specialist
 Texas State University-RRHEC

The Round Rock Higher Education Center (RRHEC) is a multi-institution teaching center comprised of Texas State University and Austin Community College.  The partnership between these schools offers students a seamless transition from lower division coursework completed at Austin Community College and upper division coursework taken through Texas State University.  Selected degree programs are housed at the RRHEC, including 9 bachelor’s degrees and 11 master’s degrees.  The Round Rock Higher Education Center is growing rapidly and includes the opening of our Nursing program in Fall 2010.

All bachelor’s and master’s degree programs are also geared towards working adults.  Typically, classes are offered once or twice per week, in the afternoon and evening.  Students can maintain full-time jobs while achieving their higher education objectives.  One program, in particular, appeals to individuals with rich work and life experience.  The Occupational Education program offers an individualized, interdisciplinary approach to the Bachelor of Applied Arts and Science degree.  Students may earn up to 24 hours of college credit for their work/life experience, as well as 30 credit hours for non-collegiate-sponsored training.  In the Occupational Education program, students can build a portfolio based on their past experience and utilize that information to chart a direction for their future.  Throughout the duration of the program, students will select courses from a variety of departments, focusing their studies to meet their individualized goals. 

We also offer two master’s degrees in the Occupational Education program: a Master of Science in Interdisciplinary Studies (MSIS) and a Management of Technical Education (MEd).  According to the MSIS webpage, “The Master of Science in Interdisciplinary Studies is a multi-disciplinary program. The MSIS program is designed to provide skill development in the engineering and enhancement of human performance in business, industry, and governmental organizations. More specifically, human performance technology develops skills in the following areas surrounding Human Performance Technology: Training Skills, Communication Skills, Leadership Skills, Quantitative Skills, Re-engineering Skills, Performance Management and Teamwork Skills.  The program is designed for mature students interested in managing an environment of moving targets and discovering new roles of leadership. It is performance-based and individually tailored to meet the educational needs of graduate students.”  To learn more, please visit: http://www.oced.txstate.edu/degrees-programs/graduate/MSIS.html.

The Management of Technical Education (MEd) program is described as “a professional degree which is designed to prepare an individual to supervise in an education and training setting, either in junior college, business, military, civil service, or other education and training sites.  It provides broad skills necessary for an educator to assist him or her in becoming a better instructor and manager. Instructional and managerial competencies are developed through various courses in curriculum design and delivery, instructional improvement, human performance technology, class organization, and management, teaching/learning styles, diversity, and program evaluation. Application of all principles is stressed throughout the program.  To learn more about this program, please visit:  http://www.oced.txstate.edu/degrees-programs/graduate/MEd-.html.

For general information about the Round Rock Higher Education Center, please visit our webpage at: http://www.rrhec.txstate.edu/.  You may also visit the One Stop Center to meet with student service specialists to discuss your higher education goals.  We are located at 1555 University Blvd. in Round Rock,  exit 256 off of IH-35.  You may also call us for more information at: (512) 716-4000.